WASHINGTON POST ARTICLE

Opera Music Part of Junk Hauler’s Treasure Trove

By John Kelly – The Washington Post

Washington Post record collection article

A record collection gets sold for $12,000!

Wednesday, February 3, 2010

The Discovery

The junk hauler figured they had to be worth something, these 15,000 black discs that filled an entire room in a Silver Spring house.

“It’s by far the largest collection in the seven years I’ve been cleaning out people’s houses,” Alan Cook told me as three of his employees lugged box after box out to a truck parked on the cul-de-sac.

They were 78-rpm discs mostly, and mostly opera. Locked in their dusty grooves were the voices of long-dead singers, from American soprano Bessie Abott (singing “Où va la jeune Hindone”) to Italian tenor Alessandro Ziliani (singing “Donna Non Vidi Mai”).

Alan has a deal with the people who hire him: His company, 1-800 Junk Refund, sells everything of value and splits the proceeds 50-50. But old classical records clog thrift shops and library book sales everywhere. When Alan put an ad on Craigslist he got only a few nibbles.

The Deal

Then a record dealer from Frederick came to visit. He offered $4,000, then upped it to $6,000. Alan wondered if the records might be worth even more. He accepted the $6,000 offer, but wrote an agreement that if he was offered more than $10,000, the man would lose the collection — but get $2,000.

And that’s when a dealer from Long Island called and asked Alan to describe the records. “Money’s not a problem,” the man said.

His interest piqued, the dealer flew down a few days later, inspected the collection and offered $12,000.
Alan called the $6,000 man. “We got a better offer,” he said, “but you just made 2,000 bucks.”

It would take Alan and his crew — Kennedy, Gilberto and Darryl (aka “Happy“) — another day to move all the records to a storage unit. Then there were the binders full of hand-lettered indexes to the collection, the opera books, the auction catalogues, the opera-related magazines and newspaper clippings.

“This guy loved opera,” said the junk hauler.

“That’s a good question,” said the Long Island record dealer, Larry Holdridge. “I don’t know. The singing. The music. Every voice is an individual instrument. It’s much more personal, I think, than listening to violinists or pianists, who in terms of style have individual qualities, but with singing, each voice is so different.”

This collection, Larry said, was not particularly stellar but he thought there may be some gems, a few choice recordings of the sort that get collectors excited.

And he should know: Larry sold many of them to the opera lover. “He was a customer for about 20 or 30 years, I’d say. Mostly Italian opera, rather than German or French. He wasn’t interested in collecting rare records, just things he liked to hear.”

* * *

A Daughter’s Perspective

“As kids we’d be out in the cul-de-sac riding our bikes and you could hear it, you could hear the opera, even though the windows were closed. You’d come to the house and you’d feel the walls shaking. It was just so loud. He just loved it. He would sit with either a glass of cognac or a glass of wine — he had special wine glasses, very, very thin — and he would drink his wine and listen to opera.”

That’s the man’s daughter. The last year hasn’t been easy on the family, and she asked that I not include their names.

“Sadly, he’s not well,” she said of her 83-year-old father. “He’s got Alzheimer’s.”

The man came to adore the music of Verdi, Puccini, Caruso through his father, who was an opera singer in Italy.

“I was a child of the ’70s and I couldn’t stand it,” the daughter said. “Quite honestly, to this day, I really hate opera. I was totally Beatles, Rolling Stones, all that classic rock. I remember playing for him the Who’s ‘Tommy,’ a rock opera, just trying to get him to say ‘Okay, I can see this.’ But no, never. We just had totally divergent taste in music.”

Her mother died four years ago, “although he keeps asking for her.” In the fall, she and her sisters helped him move to an assisted-living facility. It’s a good place, she said.

But what about his beloved records, I asked. How can he live without his opera?

“He has all his CDs,” she said. “Maybe 2,000.”

I hope he’s listening now, the cares of this world disappearing as the joys of the next one are painted in the air by a sublime voice.

CASH BACK JUNK REMOVAL!

A note from 1-800-Junk-Refund:  We want to thank John Kelly from The Washington Post for writing this excellent article.  We appreciated his efforts to come to the job site and report on what was happening.

JUNK REFUND’S STORY

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GAZETTE NEWSPAPER ARTICLE

Gazette Newspaper Article

Enjoy this article published in the Gazette Newspaper!

North Potomac junk removal business sells some items and splits profits with customers
Gazette Newspapers, Wednesday, Aug. 15, 2007
by Bradford Pearson | Staff Writer
As Montgomery County grows increasingly congested with houses and businesses full of unwanted items, the junk hauling business has expanded to accommodate the increasing need to declutter. One North Potomac businessman, however, has found his niche in the burgeoning field.

His company, 1-800-Junk-Refund, is a hauling company with an entrepreneurial twist: If workers find valuable items while hauling away unwanted stuff, they sell it. 1-800-Junk-Refund helps people decide what should end up in the trash and what could end up in someone else’s living room, according to founder and owner Alan Cook.

‘‘The reason for the name is that you have to make a call on what to throw away and what to save,” he said. ‘‘A lot of times it’s all junk, but sometimes you’ve got value.”

How They Do It

While cleaning out a house, garage or business, Cook or one of his six employees inspects the items that the owner wants to discard. But some items set themselves apart, whether it is a couch in good condition, or a pipe organ in need of attention. Cook then takes the ‘‘sell-able” items to a storage unit and cleans or repairs them. Then he finds a way to sell them. The owners and 1-800-Junk-Refund split the profits 50-50.

The local market for junk hauling has increased in past years, with companies like 1-800-Got-Junk and Kensington-based College Hunks Hauling Junk opening area franchises. Increased competition, however, may be a good thing, some say.

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‘‘Competition is definitely abundant in the area,” said Omar Soliman, CEO of College Hunks Hauling Junk. ‘‘But that’s not necessarily a bad thing, because it breeds awareness of an industry that a lot of people never thought to use before.” With more junk-hauling companies, cornering a sector of the market is becoming more important.

‘‘It is encouraging that entrepreneurial people are able to create niche services in the junk removal space,” Mark Rubin, owner of a 1-800-Got Junk franchise in Montgomery County, said of 1-800-Junk-Refund in an e-mail.

‘‘The local junk removal market will continue to grow as people become more aware of the service.” Part of the reason for the growing competition, Cook believes, is the nature of the area.

Why It Works

‘‘Montgomery County and the area in general are, for the most part, very well-off,” Cook said. ‘‘The people around here just have more stuff.”

Cook started his company seven years ago after he was laid off from a sales job. He already had a hauling truck from a firewood business he previously owned, and thought that it might be a good idea to get into business for himself.

‘‘There’s no red tape when you work for yourself,” Cook said. ‘‘I get to work out of my house, plus I’m making more now than I did when I was a salesman.”

1-800-Junk-Refund and the original owners generally split the profits 50-50, but there are a few exceptions.  During one job, a woman asked Cook if he would try   to sell her father’s car. Cook, 49, saw the 2002 Chrysler Sebring convertible and decided to take a chance.

Chrysler convertible sold!

We sold the car for $10,500 to an attorney in Minneapolis when the best offer locally was only $9,800!

‘‘I’d never sold a car for someone else before, but I figured what the heck,” he said. The owner and Cook arranged a deal where any profit above $9,900 would be Cook’s. He walked away with nearly $1,000. Owners often ask Cook to do things above and beyond hauling.

‘‘People always ask you to do A, B, and C,” Cook said. ‘‘You just have to be willing to do D, E, and F for them as well.” In the past, D, E, and F have included mulching yards and driving items to New York and New Jersey.

What Items Can Sell?

As for how he chooses which items to sell, Cook has honed the skill over the past three years, usually looking for things in good condition that have a history of selling, like couches and other furniture.

In three years, Cook has sold nearly 200 items for the company, ranging from a copy of the Beatles’ ‘‘Sgt. Pepper’s Lonely Hearts Club Band” album to a set of paper scrolls signed by presidents Theodore Roosevelt, Woodrow Wilson and William Howard Taft. The uncertainty of each project, according to Cook, helps keep things exciting.

Presidential autograph

We got his autograph!

‘‘Sometimes people call us and say they have a whole house full of stuff,” Cook said. ‘‘It’s a fascinating part of our business not knowing what we might find.”   While Cook would not release sales numbers, he said that roughly 80 percent of the business’ profits come from hauling, with the other 20 percent from sales.

Over the past two years, Cook said, business has grown exponentially.  The company averages three to four jobs per day, with more in the spring and fewer in the winter.  Cook said that every month so far this year has seen at least a 40 percent increase from last year.

While, like any business, Cook wants to make a profit, customer stories are often just as valuable.   A Michigan man once drove through the night to pick up a pipe organ Cook had sold him. The organ, the man said, was for his bride-to-be. He was an antiques fanatic, and he was hoping to restore the item with his new wife’s help.

‘‘It always feels good to sell something and be part of something special,” Cook said. ‘‘Whenever there is a story behind the sale it makes it that much better.”

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